Privacy Policy

Personal Information:

We collect information you voluntarily provide when you register for an account, subscribe to our services, or contact us, including:

• Name and email address
• Phone number
• Company information and business details
• Billing and payment information
• Communication preferences

Automated Information:

When you use our Services, we automatically collect certain information, including:

• Log data (IP address, browser type, pages visited)
• Device information (device type, operating system)
• Cookies and similar tracking technologies
• Usage patterns and analytics data

Call Data:

Our AI voice agents may record, transcribe, and store call interactions to improve our services and provide you with better insights.

We use the information we collect for various purposes:

• To provide, maintain, and improve our Services
• To process transactions and send related information
• To send promotional communications (with your consent)
• To respond to your inquiries and customer service requests
• To monitor and analyze usage patterns and trends
• To detect, prevent, and address fraud and security issues
• To comply with legal obligations
• To improve AI model performance and accuracy

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

• Service Providers: We share data with vendors who assist us in operating our website and conducting business (hosting, analytics, etc.)
• Legal Requirements: We disclose information when required by law or when we believe in good faith that disclosure is necessary
• Business Transfers: If Utter AI is acquired or merges with another entity, your information may be transferred
• Consent: We share information when you explicitly consent

We use cookies and similar tracking technologies to enhance your experience with our Services. These technologies help us:

• Remember your preferences
• Understand how you use our Services
• Personalize content and advertisements
• Analyze traffic and user behavior

You can control cookie settings through your browser preferences. However, disabling cookies may impact functionality.

We implement comprehensive security measures to protect your information, including:

• SSL/TLS encryption for data in transit
• Encryption at rest for sensitive data
• Regular security audits and assessments
• Access controls and authentication mechanisms
• Firewalls and intrusion detection systems

While we strive to protect your information, no security system is completely impenetrable. We cannot guarantee absolute security.

We retain your personal information for as long as necessary to provide our Services and fulfill the purposes outlined in this Privacy Policy. We may retain certain data longer if required by law or for legitimate business purposes.

You may request deletion of your data, subject to legal obligations and business needs. Contact us for data deletion requests.

Depending on your location, you may have certain rights regarding your data:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Portability: Request your data in a portable format
• Opt-Out: Opt out of marketing communications and certain data processing

To exercise these rights, contact us using the information provided at the end of this policy.

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights:

• Right to know what personal information is collected, used, and shared
• Right to delete personal information
• Right to opt-out of the sale or sharing of personal information
• Right to non-discrimination for exercising CCPA rights

We do not sell personal information in the traditional sense, but we may share data for targeted advertising purposes. You can opt-out of such sharing.

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will delete it promptly.

For users between 13 and 18, we provide additional privacy protections.

Our Services may contain links to third-party websites and applications. We are not responsible for the privacy practices of external sites. We encourage you to review their privacy policies before providing personal information.

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Services, you consent to such transfers.

We may update this Privacy Policy periodically. We will notify you of significant changes by updating the "Last Updated" date or sending you a notification. Your continued use of our Services after changes constitutes your acceptance of the updated policy.

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

We will respond to privacy inquiries within 30 days.